Welcome to the GLATZ Support Center!
GLATZ AG is organized through a network of international specialized retail partners. Design, functionality, durability and the perfect manufacture of our products are our responsibility. Sale, assistance and service are handled by our certified distribution partners. They are your first contact if you look for advice concerning our products, seek assistance with a selection that meets your needs, or if you require help in the event of damage or a warranty event. In all these cases, please contact the retailer near you.
If you have general questions about a product or about UV protection, light fastness and many other details regarding our sunshades and accessories, answers are provided in our FAQs.
For any other questions, requirements and suggestions you may have, we would like to hear from you. In this case, please contact us directly via our telephone hotline at +41 52 723 64 64 or briefly describe your concern in our e-inquiry form.
We are available by telephone during the season (April to September):
Mondays through Fridays from 8 a.m. to 7 p.m.
Saturdays from 10 a.m. to 4 p.m.
From October to March we can be reached Mondays through Fridays from 9 a.m. to 5 p.m.